Advocate for Yourself


Are You an Advocate for Your Own Health?

The single most important thing to remember when faced with a health crisis is that you need to be an active part of your healthcare team.

Your healthcare decisions need to be made with you not for you! You can do this by education yourself about your illness and your treatment options. When you are an active member of your healthcare team, your results will improve.

One excellent site to begin to understand the illness you have is www.nih.gov (National Institute of Health). That site will also link to others equally helpful.

Remember that no one treatment is right for everyone. We are all different with unique needs, belief structures, cultures and spiritual values.

Important factors to consider about being a healthcare advocate for yourself:

Curiosity can save your life! Use the same spirit of inquiry to seek out medical care that you use to shop for a car or a vacuum! Investigate, ask questions. Always seek a second opinion. Any qualified professional will welcome your researching. You are very important to many people. Do your research carefully and choose wisely.
   
Remember that every human being is fallible, including healthcare providers. Do a background search on the hospital as well as the physicians you choose. *Contact your state’s Board of Medicine/Medical Examiners for physician information (www.fsmb.org/directory_smb.html).
   
You can compare hospital quality ratings at www.ConsumerHealthRatings.com as well as at www.HealthGrades.com. Both are independent sites. If possible, choose a hospital that specializes in care of your particular condition.
   
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO), a federal regulatory body governing all healthcare institutions which accept federal funds, along with the Centers for Medicare and Medicaid Services launched a national campaign to help patients advocate for themselves and prevent medical errors: The Speak Up Initiative
   
The Speak Up program encourages people to:
  1. Speak up if your have questions or concerns. If you still don’t understand, ask again, it’s your body and you have a right to know.
  2. Pay attention to the care you get. Always make sure you’re getting the right treatments and medicines by the correct healthcare professionals. Don’t assume anything.
  3. Educate yourself about your illness. Learn about the medical tests you get. Learn your treatment options and ask about your treatment plan.
  4. Ask a trusted family member or friend to be your Advocate (advisor or supporter).
  5. Know what medicines you take and why you take them. Medication errors are the most common healthcare mistakes. (A wonderful resource to learn about your meds is www.rxlist.com. Learn this site and tell others)
  6. Use a hospital, clinic, surgery center or other healthcare institution that has met federal guidelines. Ask about their Joint Commission rating on their quality standards.
  7. Participate in all decisions about your treatment. You are the center of the healthcare team!
   
Remember, it is your right to refuse treatment until you understand what is happening.
   
Watch for the simple things: all healthcare workers must wash hands before working with you. Stethoscopes should be washed as well.
   
Ask your nurse to identify all medications before you take them.
   
Have your doctor clearly mark the site of your upcoming surgery. This is really important as mistakes are make everyday.


When your healthcare issue or illness is too complex, the system too confusing, call an RN Patient Advocate to help you through. We can protect your rights and safety, educate you and advocate on your behalf with all your medical providers. We wish you the best of health and will assist you in any way we can in your healthcare journey.

Be safe….ask questions!

 

Testimonial

Ms. Mercereau referred a patient to me for evaluation and treatment – a very complicated history, with symptoms in multiple organ systems, and very young, only in her 30s. Allopathic medical treatments had her on about 6 different pharmaceutical medications for “disease management”, and the patient was not improving on any of the treatments.

Because of the complexity of the case, the patient had multiple metabolic tests, as well as multiple sessions of allergy testing, heavy metals evaluation, and was advised to make huge changes in her nutritional habits. Needless to say, the results all became jumbled I her head. She required several sessions for explanation of results, to help her understand her therapies and how to accomplish them.

I am very good at explaining something once. By the time the explanation is made for the third or 4th time, I am less good. Karen understood the explanation the first time, and has the patience to continue to explain things to the patient and family, until they were comfortable with their understanding.

Ms Mercereau does indeed serve as a true patient advocate, and she has been a distinct pleasure to work with. Our mutual patient’s care has been significantly enhanced by Ms. Mercereau’s involvement.

Please feel free to call if there are any questions. I have the highest regard and respect for Ms. Mercereau and recommend her services highly.
 
Martha M Grout, MD, MD(H)
Scottsdale, AZ Read More Testimonials...
 
 
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